Job Description
As a Topps Collector Fulfillment Associate, you will play a crucial role in ensuring our collectors receive their orders accurately and promptly. Your responsibilities will include selecting items from shelves, preparing them for delivery, and enhancing the overall collector experience through excellent communication and customer service.
Primary Duties and Responsibilities:
Accurately pick, pack, and ship orders
Report any damages, defects, or missing items to the Supervisor to maintain inventory accuracy
Evaluate secondary market value to process replacements
Restock supplies to ensure timely order completion
Open and sort inbound consumer mail
Enter data into the appropriate systems
Process outbound packages to customers
Communicate with collectors via email to address inquiries and provide updates
Enhance the collector experience by delivering exceptional customer service and support
Maintain a clean and safe work environment
Perform additional duties as assigned
Requirements:
Ability to stand for extended periods
Capability to lift heavy objects
Positive, consumer-focused attitude with a passion for serving others
Strong problem-solving skills and attention to detail
Excellent interpersonal, verbal, and written communication skills
Ability to multitask, prioritize, and manage time effectively
Proficiency in MS Word and Excel
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at .
Job Info Posting Date 06/23/2025, 09:11 PM
Locations 100 Planters Rd, Sunnyvale, TX, 75182, US (On-site)
#J-18808-Ljbffr Fanatics Inc
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