Support Center Agent Job at Sales Match, Aurora, CO

S2xmbFJWKyt1TXhjQ0dqbTJzVXpRL0lINlE9PQ==
  • Sales Match
  • Aurora, CO

Job Description

Job Description

Job Description

Job Title: Remote Support Center Agent

Hourly Pay: $18 - $22/hour

Summary:

We are hiring a Support Center Agent to join our fully remote team. In this role, you will provide front-line assistance to customers by answering inquiries, troubleshooting issues, and delivering effective solutions. If you’re a problem-solver who enjoys helping others and working in a fast-paced environment, this position offers a rewarding path in customer support.

Job Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat

  • Troubleshoot and resolve issues with products or services

  • Accurately log interactions and resolutions in the support system

  • Provide clear, step-by-step guidance to customers

  • Escalate complex or unresolved issues to the appropriate department

  • Stay informed about product updates, FAQs, and support procedures

  • Maintain professionalism and empathy during all customer interactions

Qualifications:

  • Excellent verbal and written communication skills

  • Strong analytical and problem-solving abilities

  • Comfortable multitasking and navigating support tools

  • Prior experience in customer support, help desk, or related roles preferred
  • Ability to work independently in a home-based environment

  • Reliable high-speed internet and a quiet, distraction-free workspace

Perks & Benefits:

  • 100% remote work with flexible scheduling options

  • Competitive hourly pay: $18 - $22

  • Paid training and onboarding support

  • Evening and weekend shift availability

  • Supportive, team-oriented company culture

  • Opportunities for career advancement within the support team

Job Tags

Hourly pay, Remote job, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

JLL

General Manager Job at JLL

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people... 

National Testing Network

Full-Time Patrol Officer-WICKLIFFE POLICE DEPARTMENT Job at National Testing Network

 ...discharge from military service 10%: Bachelor's degree in Criminal Justice 5%: Bachelor's degree (any field)5%: OPOTA Certification...  ...requirements Academy Certification: Preferred but not required Experience: Not required Employment Type: Full-Time Salary: $ 72,... 

Cracker Barrel Old Country Store

Cook Job at Cracker Barrel Old Country Store

Job Description WHY CRACKER BARREL What is it like to work at Cracker Barrel? It feels like Care beyond the table At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. Its an extension of our hospitality and the foundation...

Rumpke of Ohio

CDL Roll Off Driver Job at Rumpke of Ohio

 ...Offering $2,000 Sign On Bonus*** Rumpke is a family owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a... 

Davita Inc.

Territory Sales Manager (Boston) Job at Davita Inc.

 ...Job Description The role of the Territory Sales Manager is to effectively manage designated territory and support a designated...  ...starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement...