Job Description
COMPANY OVERVIEW Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America's oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities.
Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region.
The newly listed company will become North America's leading building solutions company, with industry-leading market position to meet its customers' greatest ambitions with the most advanced building solutions from foundation to rooftop.
Description:
ABOUT THE ROLE Provides timely and accurate tickets to customers, ensuring the smooth flow of traffic across the scale. Assists in the coordination of truck dispatch orders to ensure maximum efficiency of trucking. Proactively sells to specific customer segments, administers key sales systems and processes, and provides sales support to the sales team in the Market Area. Helps achieve sales targets to assigned segments through proactive prospecting over the phone, internet and responding to customer inquiries. In addition, provides support, provide support both in person and remotely to other Scales. Coordinates the clearing sales order transactions.
WHAT YOU'LL ACCOMPLISH • Coordinates truck dispatch to jobs with orders received from Dispatch Office and operates computer to produce appropriate customer tickets. Verifies tickets for numbers, date and time accuracy. Collects COD money and properly records it.
• Sends transaction register and ticket copies to main office on daily basis. Transfers all files and tickets transfer files at least twice daily. Ensures all delivery tickets are signed by drivers on FOB orders before they leave the plant. Answers phones and takes accurate messages for others in their absence.
• Tares' trucks (empty weight) on weekly basis and records as appropriate as well as maintains accurate records of tons sold by product.
• Maintains product knowledge necessary to answer customer questions. Performs housekeeping duties to ensure that scale house is clean and orderly. Assists Plant employees as required. Performs other administrative duties as assigned.
• Willing and able to cover scales at other plants (including an occasional Saturdays).
• Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
• Perform site specific inductions of all visitors at our sites.
• Customer inquiries and complaint resolution. Gather all information required for sales to make a decision on billing errors, NOADS.
• Work as a liaison between sales, AR, credit, collections, quality control and the front end to coordinate sales system related functions.
WHAT WE'RE LOOKING FOR • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Basic computer skills and understanding of hardware/software.
• Knowledge of the construction industry required.
• Strong English language skills; fluent in multiple languages an asset.
• 1+ year experience in a related coordinator role or construction industry preferred.
Education: High School Diploma or GED
Field of Study Preferred: N/A
Required Work Experience: 1 Year Customer Service Experience
Travel Requirements: may require local travel to other facilities to provide support, as needed.
Additional Requirements: • Successful candidates must adhere to all safety protocols and proper use of Holcim Approved Personal Protection Equipment (PPE), including but not limited to respirators. Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
WHAT WE OFFER ● Competitive salary
● Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
● Medical, Dental, Disability and Life Insurance
● Holistic Health & Well-being programs
● Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
● Vision and other Voluntary benefits and discounts
● Paid time off & paid holidays
● Paid Parental Leave (maternity & paternity)
● Educational Assistance Program
● Dress for your day
YOUR HOLCIM EXPERIENCE At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
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In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call (773) 355-4557 or email recruiting-accommodations@holcim.com . This email address and phone number should only be used for accommodations and not general inquiries or resume submittals.
Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work.
We take pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Our goal is to drive excellence and to ensure we create an environment where every individual has the opportunity to succeed. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit and business need.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
Job Tags
Holiday work, Work experience placement, Internship, Local area, Remote job, Flexible hours, Saturday,