Sales cum Marketing Executive Salary: $ 2200 + Commission, up to $ 3000 ＋＋ (Commission is based on team performance) Working Day: 5 days per week Working Hours: 10am - 7.30pm Working Location: Near Paya Lebar MRT Station Job Responsibilities Sales & Customer Engagement Prospect and promote Jewellery products and services to walk-in customers and online platform users Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls) Attend to customers’ queries in-store and online To achieve monthly sales targets Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes Handle complaints and feedback professionally and competently Inventory & Operations Management Conduct daily stock counts and manage accurate inventory levels Support merchandise transfer, stock take, and inventory counts Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes Marketing & Content Creation Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies Monitor and analyze social media / digital analytics to recommend new strategies for improved performance Team Collaboration Collaborate with the operations team to ensure seamless execution of campaigns and promotions Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots Build interdepartmental relationships to enhance efficiency and achieve positive outcomes Job Requirements Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools) Familiarity with e-commerce processes and platforms is advantageous Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry Ability to work weekends and public holidays Email: supreme.jacksontan@gmail.com Tan Yong Zhi (Jackson) | Reg: R24124461 The Supreme HR Advisory Pte. Ltd | EA No: 14C7279 #J-18808-Ljbffr THE SUPREME HR ADVISORY PTE. LTD.
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