Job Description

Job Description

Job Description

Job Title: Director of Restaurant & Kitchen Operations

Location: The Egg Bistro Chesapeake
Compensation: $69,000–$75,000 annually + Monthly Bonus Potential
Schedule: Full-Time | Early mornings, weekends, and holidays required
Reports To: Company Operations Director
Manages: All FOH and BOH Operations with support from FOH Assistant Manager

Position Overview

The Director of Restaurant & Kitchen Operations is a full-scope leadership role responsible for the performance, team development, and operational excellence of the entire restaurant. While this role leads from the kitchen and prioritizes BOH execution, it carries full accountability for both FOH and BOH results—including labor, cost control, service standards, staffing, and guest experience.

This individual partners with a dedicated Assistant Manager, empowering them to execute front-of-house standards while ensuring seamless integration between the floor and the kitchen. The ideal candidate is a confident, hands-on leader with strong culinary management experience and a proven ability to run full-service operations from end to end.

Key Responsibilities

Restaurant-Wide Leadership

• Serve as the highest-ranking on-site leader, responsible for all restaurant operations, systems, and outcomes

• Drive a culture of accountability, professionalism, and consistent guest experience

• Lead and support FOH and BOH managers and staff through clear communication, structured training, and hands-on presence

• Partner with the Company Operations Director to meet financial goals and operational KPIs

Kitchen Operations (Primary Focus)

• Oversee all kitchen prep, execution, sanitation, and food quality across every shift

• Own BOH scheduling, training, labor control, and performance management

• Implement and maintain prep guides, recipe systems, and line checks to standard

• Manage ordering, inventory, and vendor relationships with full food cost accountability

• Ensure compliance with ServSafe, health department, and company cleanliness standards

FOH Oversight (Through Assistant Manager)

• Direct and coach the FOH Assistant Manager to ensure consistent service, staff performance, and hospitality standards

• Maintain alignment between kitchen and floor operations to ensure smooth guest experience

• Approve FOH schedules and help manage labor targets in collaboration with FOH leadership

• Support conflict resolution, team accountability, and staff coaching across all departments

Required Qualifications

• 5+ years of leadership experience in full-service restaurant operations, with a strong foundation in BOH execution

• Proven success in managing full P&L responsibility, food/labor costs, staffing, and training

• Exceptional organizational skills, with the ability to balance prep systems, service flow, and team development

• Proven ability to lead, coach, and hold teams accountable in high-volume, fast-paced environments

• Excellent communication skills with a track record of developing people and building team culture

• Deep knowledge of prep systems, BOH labor controls, inventory, and food safety standards

• Strong coaching ability and team leadership skills; values culture-building and clear communication

• Hands-on leadership style with a “lead from the floor” mindset—present, proactive, and precise

• Experience with scheduling, POS, and inventory platforms (Homebase, Toast, xtraCHEF preferred)

• ServSafe Manager Certified (or able to obtain within 30 days of hire)

• Availability to work early mornings, weekends, and holidays as required by business needs

What We Offer

• Competitive Compensation : $69,000–$75,000 annually, based on experience

• Bonus Plan : Monthly performance-based bonus structure

• Benefits : Health insurance, paid time off, paid holidays

• Work Environment : Brunch-forward hours (no late nights), hands-on ownership, strong company support

• Growth : Structured leadership development and opportunity to advance within a growing restaurant group

We are an independently owned neighborhood bistro that provides fresh, innovative food in a hip, family environment. Everyone on staff is wholeheartedly committed to providing the best food and service possible. We are an established, fast-paced brunch restaurant with a mission of providing excellent guest experiences and quality food to our community. Locally owned & operated since 2007, we have been in operation for 18 years and we are blessed to still be going strong. We currently have 3 locations with our original in the Greenbrier area of Chesapeake and 2 others in the Virginia Beach area. We offer ideal hours for the industry with early mornings and nights off. Our hours of operation are Monday- Friday 7am-2pm and Saturday and Sunday 7am-3pm. Check us out on Facebook or Instagram @theeggbistro. We are proud to have a team that dedicate themselves to providing an amazing, unforgettable experience to everyone in our community.

Company Description

We are an independently owned neighborhood bistro that provides fresh, innovative food in a hip, family environment. Everyone on staff is wholeheartedly committed to providing the best food and service possible. We are an established, fast-paced brunch restaurant with a mission of providing excellent guest experiences and quality food to our community. Locally owned & operated since 2007, we have been in operation for 18 years and we are blessed to still be going strong. We currently have 3 locations with our original in the Greenbrier area of Chesapeake and 2 others in the Virginia Beach area. We offer ideal hours for the industry with early mornings and nights off. Our hours of operation are Monday- Friday 7am-2pm and Saturday and Sunday 7am-3pm. Check us out on Facebook or Instagram @theeggbistro. We are proud to have a team that dedicate themselves to providing an amazing, unforgettable experience to everyone in our community.

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